Bernaards Transport B.V. is aware that quality is one of the most important pillars of its operation. The working principle is that each employee contributes to the quality of the organisation and always strives for further improvement.
We see our quality policy as the transporting of goods according to the demands and preferences of the client.
The quality policy is an important part of our company policy. Bernaards Transport B.V. values the high quality of her services, but the continuous improvement of the quality of her services and internal processes are just as important.
Customer satisfaction can be seen as the most important condition for success at Bernaards Transport B.V. Customer satisfaction has a direct influence on profitability. We strive to meet the expectations of our clients. The objective is to carry out all assignments satisfactorily and for any shortcomings to be dealt with appropriately. By putting in place procedures and registration we strive to further improve the structure of our company. Through this integration of quality in the operational management Bernaards Transport B.V. develops her vision of quality with the purpose of encouraging the commitment of each member of staff to the improvement of the organisation and its results. By implementing quality this way in the organisation, members of staff are involved in the qualitative and quantitative achievements of the organisation. Consequently, they are actively encouraged to take the initiative to make proposals for improvement and to make targeted contributions to improvement projects.